FAQs

We’ve compiled a list of frequently asked questions to assist you in navigating our art shop and purchasing our original paintings and prints. If you have any further inquiries, feel free to contact us at contact@cristianbalan.ro.

ARTIST RELATED

Can I commission a custom artwork?

I welcome commission inquiries. If you’re interested in a custom artwork, please contact me at contact@cristianbalan.ro to discuss your ideas and requirements.

If possible, include these details:

  • What size are you looking for?

  • Any color scheme?

  • Do you resonate with any of my previous work?

  • Add a picture of the space your planning to hang your artwork in

Exhibitions & collaborations

I’m always interested in hearing any exhibition/ collaboration offers. My main goal is to bring art closer to people and their everyday lives – all opportunities to showcase my art are welcome. If you have an idea let me know!

Are the artworks on cristianbalan.ro original pieces?

Yes, all the artworks available on our website are original creations by artist Cristian Balan. Each piece is a unique masterpiece, handcrafted with care and passion.

Can I purchase prints of the artworks?

Absolutely! In addition to our original paintings, we offer high-quality prints of select artworks. Our prints are carefully produced to capture the essence and details of the original paintings.

Check the Prints

SHOPPING & PAYMENT INFORMATION

What if my artwork arrives damaged?

In the unlikely event that your artwork arrives damaged, please contact us immediately at contact@cristianbalan.ro. We will work with you to resolve the issue promptly, which may include providing a replacement or issuing a full refund, depending on the situation.

How is my artwork shipped, and how long will it take to arrive?

We take great care in packaging your artwork to ensure safe delivery. Standard shipping times are approximately [X to Y] business days for domestic orders and [X to Y] business days for international orders. Please note that shipping times may vary depending on your location and chosen shipping method.

Check our policy

Can I return or exchange an artwork?

Yes, we offer a 30-day return policy for eligible artworks. If you are not entirely satisfied with your purchase, please refer to our [link to the “Refund and Returns Policy” page] for detailed instructions on initiating a return or exchange.

Do you offer international shipping?

Yes, we ship our artworks worldwide. Please note that international customers may be subject to import taxes or customs duties, which are the responsibility of the recipient.